We encourage our customers to use the WEBEST brand to receive marketing support from us as well as to utilize the brand's established value. We accept OEM orders as well on the basis of quantity and price.

We have our own site inspection system. If you need a third party inspection, we also have good cooperative arrangements with SGS, OMIC, ITS, COTECNA and other product inspection companies.

We only accept no less than a 30% advance payment with the balance to be paid upon presentation of a faxed copy of shipping documents within 10 days after shipment. We have a customer credit evaluation system.

We normally accept 45 days lead-time in the contract. However, upon customers' request, we always make delivery as early as possible. The delivery lead-time is longer in the peak seasons and shorter through the rest of the year.

We do. But due to numerous sample requests, we are charging for the product and freight cost.

Yes, we do. It normally depends on our marketing strategies, the sizes of the market and the contract. Please discuss the details with our knowledgeable sales managers. For customers opting for the TPT brand, we supply free of charge certain quantities of gifts and promotional materials.

Yes, we can. With a sizeable and growing shipping volume every year, TPT has established excellent cooperate relations and procedures with liners such as Maersk, APL, CMA, PIL, MSC and etc, which allows TPT priorities in making the shipping arrangements.

Yes, you are always welcome to visit our factories at your time of convenience, but please make arrangements with one of our sales managers.

We grant exclusivity only to the proven-customers (for at least 3 years) in the end market on certain types and designs of TPT brand with quantity and term conditions. Only in very special circumstances we grant general exclusivity.